Privacy Overview
At Hover Scrub Nigeria, we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our drone cleaning services or visit our website.
As Nigeria's first drone cleaning company, we understand the importance of maintaining trust with our clients through transparent data practices and robust security measures.
Information Collection
We collect information to provide better services to our clients and improve our drone cleaning operations.
Information You Provide
- Contact information (name, email, phone number)
- Business information (company name, address, industry)
- Service requirements and property details
- Communication preferences
- Feedback and testimonials
Information We Collect Automatically
- Website usage data and analytics
- Device information and IP addresses
- Location data (with permission)
- Service performance metrics
Operational Data
- Drone flight data and safety logs
- Property condition assessments
- Before and after service documentation
- Equipment performance data
How We Use Information
We use collected information to provide, maintain, and improve our drone cleaning services:
Service delivery
- Planning and executing cleaning operations
- Scheduling and coordinating services
- Ensuring safety compliance and quality control
- Providing customer support and communication
Business Operations
- Processing service requests and quotes
- Managing client relationships
- Improving our services and technology
- Marketing relevant services (with consent)
Legal and Safety
- Complying with regulatory requirements
- Maintaining safety and insurance records
- Protecting against fraud and abuse
- Resolving disputes and legal matters
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security audits and updates
- Backup and disaster recovery procedures
Physical Security
- Secure facilities and equipment storage
- Controlled access to sensitive information
- Professional data handling protocols
- Employee training and confidentiality agreements
Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Consent Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact our privacy team using the information provided below.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
Privacy Officer
Hover Scrub Nigeria Limited
3000 Clearview Way, Victoria Island, Lagos, Nigeria
Email: privacy@hoverscrub.com
Phone: +234 704 868 9248
This privacy policy may be updated periodically. We will notify you of any significant changes through our website or direct communication.